Data protection

Data protection information with additional information for visitors, business partners and interested parties can be found here: Data protection information for visitors, business customers and interested parties

The following data protection information applies to the use of this website.
Thank you for visiting our website! We appreciate your interest in our company and products. We respect your private sphere and ensure that your personal data will be protected by processing it in accordance with these data protection provisions and the applicable data protection legislation.

You may visit our website without letting us know who you are. In order to display our website, we recommend you to provide the data (see “Log files”) which your browser transfers to our server. Other personal data about you will only be saved if you voluntarily enter it on the website or use a function to that effect, such as our contact form.

Orders, customer account

In order to use our b2b online shop to place orders or use our services, you must register using a customer account. The fields marked with an asterisk are mandatory entries. We process this data for the purpose of performing our service and communicating with you as is necessary to do so (Art. 6 Para. 1 Clause 1 Letter b of the General Data Protection Regulation [GDPR]). Providing further information may be helpful for performing the service or making enquiries, but is not mandatory (voluntary statements).
You can have your user account deleted at any time by sending us an E-mail to the contact information specified under “Responsible person,” whereby it may be necessary to observe retention periods under fiscal and commercial law.
We use this data exclusively for the stated purposes. This data will not be transferred to third parties or other companies, except for the logistics companies we have commissioned for shipping. Your data will not be transferred to third parties.


You may enter your personal data on our website in order to contact us. It is only mandatory to enter the information marked with an asterisk. Providing further information may be helpful for processing your request, but is not mandatory (voluntary statements). This information will only be used and saved with your consent for the purpose of processing your message (Art. 6 Para. 1 Clause 1 Letter a GDPR). The information will not be used for other purposes or transferred to third parties unless you expressly agree for us to do so (consent).


Cookies are very small text files used by internet sites which your browser saves on your computer. Certain information flows to the party which set the cookie (in this case, us). Cookies cannot run any programs or transfer viruses to your computer.
Transient cookies are automatically deleted when you close your browser. Session cookies are a prime example of these. They save what is known as a “session ID,” which is used to allocate the various queries from your browser to a common session. This way, your computer can be recognised again when you return to our website. The session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a predefined period of time, which can differ depending on the specific type of cookie. You can delete the cookies at any time by using your browser’s security settings.
This information serves to optimise our offer and make it more convenient for you to surf our site. The legal basis for the data processing is Art. 6 Para. 1 Clause 1 Letter f of the General Data Protection Regulation (GDPR).

You can set your internet browser so that you will be informed when a web serve wants to send you a cookie. You can then decide whether to accept or reject the cookie. You can configure your browser settings as you desire and then choose whether to reject third-party cookies or all cookies, for instance. We would like to point out that you might not be able to use all functions of the website in that case. You can find out further details in the help system of your internet browser.

Links to social media plattforms

Our web presence links our pages to various social media platforms. We would like to point out that, by clicking on such links, you will leave our website and thus the scope of this data protection declaration as well. The respective data protection declarations and terms of use of the operator of the social media platform in question apply exclusively on such platforms.

Log files

When you access our site, we collect the following information about your computer: Your computer’s IP address, the query from your browser as well as the time of this query. The status and volume of data transferred in this query will also be recorded, as well as product and version information about the browser and operating system which your computer uses. We also record the website from which you accessed our site. In the process, your computer’s IP address will only be saved during the time you are using the website and will then be deleted immediately thereafter or anonymised by abbreviating it. The other data will be saved for a limited amount of time. We use this data to operate our website, especially to detect and rectify errors in the website, to determine traffic on the website and to make adjustments or improvements (Legal basis: Art. 6 Para. 1 Clause 1 Letter f GDPR).

Embedded content from third parties (e.g. Google Maps)

If content from third parties such as Google Maps is displayed on our website, then it is necessary to transfer your IP address and content presented under “log files” to the third party in order to provide this content and display it in your browser. We have no influence on data processing by the third party. If you are logged in to the third party with a user account, the third party may be able to allocate your user behaviour to your user account. The third party may save your data as a usage profile and use it for purposes of advertising, market research and/or requirement-oriented website design. You will have to assert any rights of objection to the creation of such user profiles with the third party.

You will receive further information on the purpose and extent of this data collection and processing by the third party in its data protection declaration. There, you will also receive further information on your rights and settings options to protect your private sphere:

Use of Google Analytics

We use Google Analytics to analyze website usage. The resulting data is used to optimise our website and advertising measures.
Google Analytics is a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States). Google processes the data for website use on our behalf and is contractually obligated to take measures to ensure the confidentiality of the data processed.
During your visit to our website the following data will be recorded:
  • Pages viewed
  • Your behaviour on the pages (e.g. clicks, scrolling behaviour and length of stay)
  • Your approximate location (country and city)
  • Your IP address (in abbreviated form, so that no unambiguous assignment is possible)
  • Technical information such as browser, Internet provider, terminal device and screen resolution
  • Source of your visit (i.e. via which website or advertising medium you came to us)

This data is transferred to a Google server in the USA. Google will comply with the data protection provisions of the EU-US Privacy Shield Agreement.
Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID that can be used to recognize you when you visit a website in the future.
The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. These user-related data are automatically deleted after 14 months. Other data remain stored in aggregated form indefinitely.
If you do not agree with the collection, you can prevent this by installing the browser add-on once to deactivate Google Analytics.

Revocation of consent and objection to data processing

If you have granted us consent, you may revoke it at any time with future effect.
If we base the processing of your personal data on the balancing of interests, you may raise an objection against this processing. In particular, this is the case if the processing is not necessary to fulfil an agreement with you, which we explain to you in the following description of the functions. When exercising such an objection, please state the reasons why we should not process your individual-related data the way we had been doing. In the case of a justified objection, we will examine the state of affairs and either discontinue or adjust the data processing, or present you with our urgent interests worthy of protection based on which we will continue the processing.
You may object to the processing of your personal data for purposes of advertising and data analysis at any time.
You may send us your revocation or objection at any time using the contact information under “Person responsible.”

Ihre Rechte

You have the following rights towards us regarding personal data which concerns you:
  • Right to information
  • Right to correction or deletion
  • Right to limit the processing
  • Right to object to the processing
  • Right to data portability.
You also have the right to file a complaint about our processing of your personal data with a data protection supervisory authority.

Person responsible

Palas GmbH, Greschbachstraße 3 b, 76229 Karlsruhe, Germany, Tel.: +49 721 96213-0, Fax: +49 721 96213-33, E-Mail:
Data protection officer: or at our mailing address with the addition “to the data protection officer”.

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