Maintenance | Customer support
The corporate philosophy of Palas® is characterized by a high quality claim. This concerns not only our technology, but also our customer service.
Our consulting and supporting service is directed to a long-term cooperation centering the optimal benefit for our customers. Adequate services are a part of this.
We undertake the complete set-up of test equipments and measuring systems. Furthermore, we provide competent instruction and control of the start-up during the introduction phase.
Warranty is granted on all new devices made by Palas®. It goes without saying that all repairs are free of charge during the warranty period.
Should you face any problems with one of our measuring devices, aerosol generators, dilution systems or filter test rigs after the expiration of the warranty period, you can still rely on us. Please arrange a maintenance date with us.
The maintenance of Palas® devices is accomplished directly by us and is subject to strict observance of given directives. Thus, the optimal safety and quality of our measuring technology are guaranteed.
You can always rely on us!